Thank you for shopping with us! If you are not entirely satisfied with your purchase, we’re here to help.
1. Return Window
You have 14 calendar days from the date you receive your item to request a return.
2. Eligibility Criteria
To be eligible for a return, your item must meet the following conditions:
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Unused, unworn, and in the same condition that you received it.
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In the original packaging with all tags, labels, and accessories attached.
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Accompanied by a proof of purchase or order number.
3. Non-Returnable Items
Certain items are not eligible for return, including:
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Gift cards
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Custom or personalized products
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Final sale / clearance items
4. How to Start a Return
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Contact our support team at ripewrld25@gmail.com with your order number and the reason for the return.
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Once your return is approved, we will provide you with instructions and the shipping address for returning your package.
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Please note: Items sent back to us without first requesting a return will not be accepted.
5. Return Shipping Fees
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Customer Responsibility: You will be responsible for paying your own return shipping costs unless the return is due to a defect or error on our part.
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We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.
6. Refunds & Processing Time
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Once we receive and inspect your returned item, we will notify you of the status of your refund.
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If approved, your refund will be processed back to your original payment method within 5–7 business days.
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Original shipping fees are non-refundable.
7. Damaged or Defective Items
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at ripewrld25@gmail.com so we can resolve the issue right away.
Questions?
If you have any questions regarding our 14-day return policy, please reach out to us at ripewrld25@gmail.com.